FAQs

How do I order from All Stake Supply?

The best way to place an order is by simply calling our Toll Free Number of 1300 130 123 and speaking to one of our friendly sales staff.

What products does All Stake Supply offer?

All Stake Supply offers a diverse range of products that facilitate environmental sustainability and cater to a wide range of industries.

Their coir matting and jute matting are natural and eco-friendly products made from coconut husk fibres and jute fibres, respectively. They are commonly used for erosion control, soil stabilisation, and slope protection in landscaping and construction projects.

All Stake Supply's root barriers are used to prevent plant roots from spreading into specific areas. They offer different types of root barriers such as HDPE, geotextile, and rhizome barriers to cater to different project requirements.

Their sandbags are made from high-quality woven polypropylene and are ideal for flood and erosion control, as well as for creating temporary barriers for construction sites and event management.

All Stake Supply's tree guards are designed to protect young trees from damage caused by animals, harsh weather conditions, and other external factors. They offer a range of tree guards made from different materials like plastic, mesh, and metal to suit different tree sizes and types.

Their specialty product, timber stakes, are made from sustainably sourced hardwood timber and are commonly used for plant support and landscaping projects.

In addition to the above, All Stake Supply offers a wide range of other products including erosion control products like silt fencing, revegetation products like seedling guards and weed mats, marking and surveying products like flagging tape and marking paint, and more.

How can I decide what products are right for me?

All Stake Supply has trained and experienced staff who can guide you in selecting the right products for your specific needs. They have many years of experience across a broad range of industries and can provide expert advice on product selection and installation processes.

When selecting products, you should consider factors like the specific project requirements, the type of soil or terrain, the environmental conditions, and the intended use of the product. All Stake Supply's staff can assist you in evaluating these factors and help you choose the right product that will meet your needs.

You can also refer to the product descriptions and specifications listed on All Stake Supply's website and catalogue to get an idea of the features and benefits of each product. If you have any questions or require further assistance, you can contact All Stake Supply's support team, and they will be happy to help.

Does All Stake Supply sell to the public?

Yes, All Stake Supply sells products directly to the public. While they primarily serve as a wholesaler, they do sell products in smaller quantities to individuals and businesses.

However, many of their products come in bulk quantities, which may be more suitable for larger projects.

If you are unsure of the quantity or type of product you need for your project, you can contact All Stake Supply's experienced staff for assistance. They can help you determine the most suitable product for your needs and recommend the right quantity to order.

Additionally, if you need a product that is not listed on their website or catalogue, you can contact All Stake Supply's support team, and they will tap into their network of national and international suppliers to find the product for you.

All Stake Supply prides themselves on their commitment to customer service, and they are dedicated to ensuring that their customers receive the highest quality products and support.

What payment methods does All Stake Supply accept?

There are several ways to make a payment. We accept Visa, MasterCard, EFTPOS, Cash, and EFT.

All Stake Supply accepts various payment methods to make it easy and convenient for customers to purchase their products. Customers can make payments using Visa and MasterCard credit cards, EFTPOS debit cards, cash, and electronic funds transfer (EFT). If you wish to pay by credit card, you can provide your card details at the time of placing your order.

Alternatively, if you prefer to pay in cash or via EFT, you can discuss the payment options with All Stake Supply's sales team, who will provide you with the necessary information to complete the payment.

All Stake Supply also offers a credit account facility for regular customers, subject to approval. If you are interested in opening a credit account, you can contact their sales team, and they will provide you with the necessary information to apply.

All payment methods offered by All Stake Supply are secure and reliable, and they are committed to ensuring that their customers' payment information is protected.

How long does delivery take from All Stake Supply?

All Stake Supply aims to deliver orders in full and on time, every time. The delivery time depends on the location and size of the order.

For orders in Sydney, delivery is usually the next day, and orders will generally be delivered within a couple of days of placing the order. For Northern Sydney, Gosford, and Newcastle, deliveries are made on Tuesdays and Thursdays. For Southern Sydney, Wollongong, and City deliveries, the delivery days are Monday, Wednesday, and Friday.

For interstate orders, delivery times can take 2-3 days, although due to Covid-19, freight can take up to 7-10 working days. All Stake Supply utilizes national freight companies to deliver products nationwide, and their logistics vehicles dedicated to All Stake Supply make deliveries within the Sydney basin, Newcastle, Central Coast, and Wollongong directly on-site or at your office.

If you have any specific delivery requirements, you can contact All Stake Supply's support team, and they will work with you to ensure that your order is delivered at a time and location that is convenient for you. All Stake Supply is committed to providing exceptional customer service and ensuring that their customers receive their orders in a timely and efficient manner.

How much does All Stake Supply charge for delivery?

All Stake Supply offers delivery services at a reasonable cost to their customers. The delivery cost depends on the size and location of the order.

For orders in Sydney, Wollongong, and Central Coast areas that are over $300.00, the delivery cost is $55. For orders in the same areas that are under $300.00, the delivery cost is $77.

For orders outside of these areas or interstate, All Stake Supply can organize delivery to any location in Australia. However, the delivery cost will vary based on the delivery location and the size of the order. Customers can contact All Stake Supply's support team for a freight quote, and they will provide the necessary information to complete the order.

All Stake Supply is committed to providing customers with the best possible value for their money. They pride themselves on offering competitive pricing for their products, as well as affordable delivery services, to ensure that customers receive the best possible service at a reasonable cost.

Does All Stake Supply deliver Australia-wide?

Yes, All Stake Supply can deliver products anywhere in Australia. Customers can contact their support team to obtain a quote for delivery costs for their specific location.

For customers who wish to pick up their order from All Stake Supply's warehouse, they can do so during business hours. However, it is recommended that customers contact All Stake Supply's sales team in advance to ensure that their order is ready for pickup.

All Stake Supply works with national freight companies to ensure that their products are delivered safely and efficiently to their customers. They are committed to providing exceptional customer service and ensuring that their customers receive their orders in a timely and efficient manner, no matter where they are located in Australia.